Privacy Policy
Privacy Policy
(Updated 07/27/2024)
Bunmee LLc (“us”, “we”, or “our”) operates the https://bunmee.co website is a corporation registered in the State of California. Our address is 95 Third St, Suite 273 San Francisco CA 94103
This Privacy Policy states how we process your Personal Information and informs you of your privacy rights and how the law protects you. It sets out our policies regarding the collection, use and disclosure of personal information and the choices you have associated with that data.
We are responsible for your personal information. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us through our contact us button on www.bunmee.co
We use your data to provide and improve our service. By using the service and/or our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Data Collection and Usage
We collect several different types of information for various purposes to provide and improve our service to you.
Types of Data Collected
Personal Information
As part of our service to you we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to:
First name, last name and contact details such as phone number and email address
your place of work and job title
Your bank and payment details
Cookies and Usage Data
Your preferences in receiving marketing materials from us such as our newsletter or invitations to events.
How your data is collected
We use different methods to collect data from and about you including through:
our day to day business dealings in providing our services to you;
filling in forms or by corresponding with us by post, phone, email or otherwise;
if you complete a survey or provide us with feedback;
as you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal information by using cookies, server logs and other similar technologies. See our Usage Data and Cookies sections below;
by using publicly accessible sources;
via a third party such as your bank or building society or other financial institutions when you pay for our service;
Usage Data
We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you visit our website with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our website and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our website.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Bunmee uses the collected data for various purposes:
To provide and maintain our service
To notify you about changes to our service
To manage payments, fees and charges
To allow you to participate in interactive features of our service when you choose to do so
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To inform you of changes to this policy or our Terms of Service
To make recommendations to you about goods or services which may be of interest to you.
Legal Basis for Processing Personal Information under the General Data Protection Regulation (GDPR)
Bunmee may process your Personal Information because:
We need to perform our services we have agreed to provide to you or are about to provide to you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights. This means our interest of providing our services to you to give you the best service and most secure experience. We will make sure that we consider and balance any impact on you and your rights before we process your data for our legitimate interests
For payment processing purposes
To comply with the law
We may process your personal information for more than one lawful ground depending on the specific purpose for which we are processing your data.
Generally, we do not rely on consent as a legal basis for processing your Personal Information other than sending marketing communications to you via email or text message. You have the right to withdraw from this marketing at any time by contacting us.
Retention of Data
Bunmee will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Bunmee will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service and/or website, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Bunmee will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Text Messaging Policy
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed from receiving future communications, you can opt out by texting STOP or UNSUBSCRIBE.
Legal Requirements
Bunmee may disclose your Personal Information in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Sakari, Inc.
To prevent or investigate possible wrongdoing in connection with the or website or service
To protect the personal safety of users of the service or the public
To protect against legal liability
Disclosure to Service Providers
We may employ third party companies and individuals to facilitate our service (“Service Providers”), provide the service on our behalf, perform service-related services or assist us in analyzing how our service is used. Service Providers could include third parties which provide:
payment services (see also “Payments” below)
I.T. or marketing support
Professional advice such as lawyers, attorneys, bankers, auditors, accountants and insurers
Tax authorities.
Please see below for further information about some of our Service Providers. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our service and/or website.
Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service and website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
Bunmee uses remarketing services to advertise on third-party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our website.
The remarketing Service Providers we work with include:
Google Ads (AdWords) – Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://adssettings.google.com/ Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Facebook – remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Quora – remarketing service is provided by Quora, Inc. You can learn more about Quora advertising by visiting this page: https://help.quora.com/hc/en-us/articles/360000839683-What-opt-out-choices-do-I-have- For more information on the privacy practices of Quora, please visit Quora’s Privacy Policy: https://www.quora.com/about/privacy
Bing Ads (Adwords) – remarketing service is provided by Bing Ads. You can opt-out of Bing Ads by visiting the Bing Ads Settings page: https://advertise.bingads.microsoft.com/en-us/resources/policies/opt-out-of-the-bing-ads-optimization-program For more information on the privacy policy of Bing Ads, please visit Microsoft Privacy Policy page: https://privacy.microsoft.com/en-US/privacystatement
Communication
Bunmee uses third-party Service Providers to send communication related to your account management and marketing.
The communication Service Providers we work with include:
HubSpot – as a Customer Relationship Management (CRM) software program to manage customer leads and users. For more information on the privacy policy of HubSpot, please visit the HubSpot Privacy Policy web page: https://legal.hubspot.com/privacy-policy
Sakari – as an Automated Texting Platfom (ATP) software program to manage customer leads and users. For more information on the privacy policy of Sakari, please visit the Sakari Privacy Policy web page: https://sakari.io/privacy-policy
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The above are examples of third-party processors we use. We also use third-party processors, which may include personal information, for such standard business uses as: computing and cloud service providers, CRM, cyber security, billing, payroll, scheduling, task management, team collaboration; services such as from our lawyers, accountants, and other standard business service providers; newsletter management, and other industry standard business software and partners. We add or remove third-party processors from time to time, and do so in accordance with applicable law.
Links to Other Sites
Our website and services may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your rights under California Consumer Privacy Act 2018 (“CCPA”)
If you are a resident of California, certain rights are conferred on you by CCPA. Terms defined in CCPA will take the same meaning in this section. A California resident has the following rights under CCPA, and here we detail how you can exercise those rights. Note that in most cases we are a ‘service provider’ under CCPA, and if that is the case for your personal information, you will need to contact the relevant ‘business’ under CCPA to exercise those rights.
The Right to Know: you may request information from Bunmee about our collection and use of Personal Information in the preceding twelve-month period by either calling (415) 800-7696 or by using contact us button on our website www.bunmee.co . Much of the information you may be entitled to is included in this policy already. CCPA entitles you to information including: the categories and sources of Personal Information we collect about you; our business purpose for collecting that personal information; the categories of third parties with whom we share that personal information.
The Right to Delete: CCPA entitles you to request deletion of certain personal information in some circumstances. To exercise this right, contact us as in the previous paragraph.
Right to Opt-Out of Sale: Bunmee does not sell Personal Information of people who interact with our technology.
Right to Non-Discrimination. Sakari will not discriminate against any person for exercising their CCPA rights.
If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us through the contact us form on our website at www.bunmee.co
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Information.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Bunmee relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in your country of residence.
Contact Us
If you have any questions about this Privacy Policy, please submit an inquiry through our website contact us form at www.bunmee.co